Refund Policy
At Apploven, customer satisfaction is our priority. Because every software project is unique, refunds are evaluated based on the specific agreement and project progress.
Software Development Projects
Most projects require an upfront payment before development begins.
Once development work has started, deposits are generally non-refundable because engineering resources have already been allocated.
Project Cancellation
If a project is cancelled before development begins, a partial or full refund may be considered depending on administrative costs.
If work has already been completed, refunds will be calculated based on the completed project milestones.
Digital Products
Due to the nature of digital products, completed software, source code, downloadable files, and delivered services are generally non-refundable.
Subscription Services
For recurring services such as maintenance or hosting, cancellations take effect at the end of the current billing cycle unless otherwise specified.
Need Assistance?
If you have any billing questions or refund requests, please contact our support team.
Email:
Address:
307 4 E Main St, Wilmore, KY 40390